HOW TO TURN ON and OFF BATTERY

Instructional Video

Fast Double Press Power Button to Turn On/Off

HOW TO FIX THE BURR JAM

Instructional Video


Follow each steps of the video to release the jammed ceramic burr & parts and then reinstall them

Other Frequently Asked Questions

Do you ship to my country?

Yes. We ship orders worldwide. See more information from other shipping related FAQ questions.

What are your shipping charges?

Shipping charges are vary from different regions. When you checkout, the shipping rate will be charged automatically.

Why I cannot checkout?

Your region may be excluded from our shipping locations since we currently ship to some regions and countries only.

Can I refund or exchange the product?

We provide 1 (one) year warranty from the date of purchase. Repair or replacement service is provided within this period. A defective item can be replaced with a good one if repair is not the best alternative. Please check out our Return and Refund Policy at the bottom of our page.

Contact form

Hong Kong Distribution Address: 2805-07, 28/F, Enterprise Square 5, 38 Wang Chiu Road, Kowloon Bay, HK